Good communication = repeat customers = more profit

1 Minute to read

Did you know customer retention is faster and, on average, costs up to seven times less than customer acquisition? If you're looking to improve your bottom line by turning your current customers into lifetime customers, here's the best way to communicate with them.  Read more…

2 Minutes to read

Whether you intuitively know the importance of client feedback or COVID-19 has brought it front of mind, now is a pivotal time to find out what people think of your products and services and ensure you're making meaningful, sustainable progress.  Read more…

New 39% tax rate: what next?

2 Minutes to read

The new 39% marginal rate that applies to all employment income over $180,000 is now in force. Consider how the new rate will affect you and your business.  Read more…

Minimum wage goes up

Update your payroll systems and processes for the new minimum wage.
The adult minimum wage increases from $18.90 to $20.00 per hour on 1 April, 2021.
The starting-out and training minimum wage rates will also go up - from $15.12 to $16.00 per hour.

Paid parental leave applications online

1 Minute to read

Now's the time to let staff know applying for paid parental leave just got easier. As of March 2021, your staff can apply for paid parental leave via myIR on the Inland Revenue website. The site can now pre-populate information it already holds for customers, such as contact details, name of employer(s), and an estimate of average weekly income for employees, making the process much quicker.

Disclaimer: The information in this article is of a general nature only, and is not intended to address specific circumstances of any particular individual or entity. Specific advice should be sought from qualified professionals prior to relying on any information received from this article. 

3 Minutes to read

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If you were thinking about getting some new equipment in the next few months, now might be a good time. 

One of the government's Covid-19 measures has been to temporarily increase the low-value asset threshold for depreciation from $500 to $5,000. 

If you buy assets, such as computers or a new phone, before 16 March 2021 and it's $5000 or less, then we can deduct the full cost of these assets. 

Don't buy it if you don't need it, but if you were thinking about buying, then now is a good time.

Lead by example – be a mental health champion

1 minute to read

Did you know the main reason people take time off work is due to poor mental health? So, it's in your best interest to promote positive mental health at work. Plus, stats show investing in building and maintaining good mental wellbeing at work boosts productivity, sales, creativity, and customer satisfaction.  Read more…

Implementing health and safety so it sticks

3 minutes to read

Have a health and safety policy and plan in place? Great! But how can you ensure everyone's 100% on board?
Read more…

Keeping you and your staff pain-free in 2021

3 minutes to read

Whether you and your staff are sitting or standing at work, there are risks to physical and mental wellbeing that can be easily avoided. Here are some top tips from Erin Holland from Active+, who's an experienced physiotherapist in occupational health.  Read more…

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